SHIPPING & RETURNS
We offer free shipping to US addresses. At our choice, we will send your order via USPS, UPS or FEDEX. Standard, free shipping will arrive 2-5 business days based on your location. Typically, you must order by 12:30 pm EST for orders to ship the same day.
International Shipping - We recommend using the Stackry (https://www.stackry.com) Service
Stackry is the perfect solution for anyone who needs to ship items internationally. With Stackry, you can enjoy a range of benefits that make the shipping process easier and more convenient than ever before. With Stackry, you can save money on shipping costs by consolidating your packages, take advantage of tax-free shopping, and enjoy access to a wider range of products that may not be available in your country. Stackry also offers a secure storage facility so you don't have to worry about your items being lost or damaged in transit. Additionally, Stackry provides a user-friendly platform with 24/7 customer support, so you can track your packages and receive updates on their status at any time. Whether you're a frequent international shopper or just need to ship items to friends and family abroad, Stackry makes the process simple, affordable, and stress-free.
Our 30-day Iron-Clad, Risk-Free Guarantee ensures you will be another satisfied BetterCables.com customer. We have many years of experience, dealing with thousands of customers. We assure you, our customer satisfaction is second to none.
Our satisfaction guarantee covers any reason, including:
- You ordered the wrong cable.
- You ordered the wrong length.
- You are not satisfied with the cable's performance.
You can return your cable for a full refund (excluding any shipping charges) within 30 days of your purchase. You must obtain a Return Authorization (RA) and return the cables in their original new condition along with your original sales receipt. Special Orders, NON-BetterCables brand cables, and accessories are excluded from this guarantee, as they are not returnable. Click here to send a request for a Return Authorization.